Frequently Asked Questions
Product Information & Quality
What are research peptides?
Research peptides are short chains of amino acids used strictly for scientific research and educational purposes. They are not intended for human consumption or veterinary use.
How do you ensure product quality?
Every batch undergoes rigorous third-party laboratory testing to verify purity and sterility. We provide certificates of analysis (COAs) upon request and maintain strict quality control standards.
Are your peptides pharmaceutical grade?
Our peptides are research grade, meeting high purity standards (typically 98%+ purity) suitable for scientific research and educational applications.
Do you provide certificates of analysis?
Yes! We provide COAs for all products upon request. These documents detail purity testing, sterility verification, and batch information.
Legal & Compliance
Are research peptides legal?
Yes, research peptides are legal when purchased and used strictly for legitimate research and educational purposes. We are a licensed U.S. distributor operating in full compliance with applicable regulations.
Can I use these peptides for personal consumption?
No. All products are intended exclusively for scientific research and educational purposes. They are not for human consumption, veterinary use, or clinical applications.
Do I need special credentials to order?
We recommend that peptides be purchased by qualified researchers, academic institutions, or organizations engaged in legitimate scientific research. By purchasing, you confirm products will be used for research purposes only.
Ordering & Payment
How do I place an order?
Browse our catalog, add items to your cart, and proceed to checkout. You'll need to provide shipping information and payment details. By completing your order, you confirm the products are for research use only.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and secure electronic payments.
Is my payment information secure?
Yes! We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details on our servers.
Shipping & Storage
How are peptides shipped?
All peptides are shipped in temperature-controlled packaging to maintain product integrity. We use insulated containers with appropriate cooling elements as needed.
How long does delivery take?
Standard shipping typically takes 2-4 business days. Express overnight shipping is available at checkout. You'll receive a tracking number once your order ships.
How should I store peptides upon arrival?
Most lyophilized (freeze-dried) peptides should be stored at -20°C or colder. Reconstituted peptides typically require refrigeration at 2-8°C. Specific storage instructions are included with each product.
Do you ship internationally?
Currently, we ship within the United States only. International shipping may be restricted based on local regulations governing research compounds.
Technical Support
Do you provide technical support for peptide reconstitution?
Yes! Our team can provide general guidance on reconstitution procedures, storage, and handling. However, specific research protocols should be determined by qualified researchers.
Can I request custom peptide synthesis?
We currently offer our catalog of pre-synthesized peptides. For custom synthesis inquiries, please contact our team to discuss your research requirements.
Do you offer bulk or institutional pricing?
Yes, we offer volume discounts for academic institutions, research organizations, and bulk orders. Contact our sales team for a custom quote.
Still Have Questions?
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